What to Expect

Doctor Checking Patients HearingCustomized Care & Solutions

We realize you’ve arrived at an important decision in your life – to reconnect with the world around you. Our personalized approach reflects that.

Our Vision

We will set the standard of excellence for “The Patient Journey” in hearing wellness. Our mission is driven by the needs of our patients and our commitment to serve them.

Our Quality Policy

We are committed to providing the highest possible quality of care for your vital sense of hearing. Our commitment extends to our Quality Policy, which is designed to ensure all aspects of your journey to better hearing are supported by compassionate personal care and state-of-the-art technology.

  • A complete visual and diagnostic hearing screening.
  • A complete Lifestyle Assessment is given to understand your daily hearing environments.
  • Verification of audibility on all hearing aid fittings to ensure the best hearing correction possible.
  • Provide a comprehensive counseling and aural rehabilitation program to maximize the benefit of your hearing aids.
  • Effective binaural hearing solutions. Our health and safety policy demands that patient safety is paramount in our application of technology.

Follow-Up Care and Service

We are committed to enhancing your satisfaction through the delivery of comprehensive care and service that consistently conforms to your expectations.

  • 30-day evaluation period standard on all hearing aid fittings. (45-day for CA, WI, NM & MN)
  • 60-day exchange period for a different size or style of hearing aids.
  • Comprehensive warranty plans include:
    • Unlimited cleaning and adjustment
    • Loss Protection up to 1-year
    • Corrosion and moisture protection
    • Remote fitting adjustments
    • Free software updates for the life of your hearing aids
  • Unlimited office visits and hearing aid evaluations while under warranty.
  • Loaner hearing aids may be provided if your hearing aids require factory repair and if there are loaners in stock.
  • Guaranteed trade-in value of your hearing aids.

We strive to continuously improve the performance, quality, and value of our products and services through innovation and technological excellence. We support you through the life of your hearing aids and guarantee a higher trade-in value of your hearing aids.

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Customer Reviews

Andrew was very professional and thorough. I have been using this company for over ten years and have always been treated with respect by the friendly staff. Whenever there is a secretarial change, the transition is smooth and each person performs their duties effectively and efficiently.

Theodore Grocki, on Google

I have been a customer for many years. I recently purchased the upgraded Starkey hearing aids. I am very pleased with this product in the way they provide quality hearing capacity. I also really appreciate the recharge system which eliminates the need for batteries. Andrew Roth and all the staff...

Dale Meyers, on Google

Great help, great service. They made sure I left there with the hearing aid set up correctly!!

Victor Gaudin, on Google

My Dad is 94 and has been going to Andrew for his hearing aids in Malta for several years. We are very pleased with Andrew. He is very kind to my Dad, as well as knowledgeable and efficient. I would certainly recommend him!

Diane Mcgovern, on Google

The hearing test was extremely thorough and informative. Next step is to determine what kind of hearing aid to get

Tom Pinto, on Google

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